End-User License Agreement
Last updated: April 6, 2026 | Effective: April 6, 2026
Summary: This agreement governs your use of the DroneCommand software platform. By creating an account or using the platform, you agree to these terms. This is a license to use the software — you do not own it. For questions, contact us at [email protected].
Please read carefully. This End-User License Agreement ("Agreement") is a legal contract between you ("User," "you," or "your") and Country Road Drone Services, LLC, an Iowa limited liability company operating under the brand name DroneCommand™ ("DroneCommand," "we," "us," or "our"). By accessing or using the DroneCommand platform, you agree to be bound by this Agreement. If you do not agree, do not use the platform.
Contents
- Definitions
- License Grant
- Restrictions
- Subscription and Payment
- Accounts and Access
- Your Data
- Regulatory Compliance
- Intellectual Property
- Third-Party Components
- Disclaimer of Warranties
- Limitation of Liability
- Indemnification
- Termination
- Updates to This Agreement
- Dispute Resolution
- Governing Law
- Contact Us
1. Definitions
- "Platform" means the DroneCommand web-based software application, including all features, dashboards, APIs, and associated services made available at dronecommand.online.
- "Subscription" means the paid plan that grants you access to the Platform for a defined period.
- "Tenant" means a subscriber organization and the data, users, and configuration associated with that organization's account.
- "Your Data" means all data, records, files, and content you upload to, enter, generate, or cause to be generated within, or import into the Platform, including data the Platform automatically creates on your behalf as a direct result of your operational inputs (such as computed acreage, reverse-geocoded addresses, weather snapshots captured at the time of your spray records, and derived compliance fields). "Your Data" does not include Platform software, algorithms, user interface elements, or anonymized aggregate data as described in Section 6.
- "Authorized Users" means employees or contractors you permit to access the Platform under your Tenant account.
2. License Grant
Subject to your compliance with this Agreement and payment of applicable subscription fees, DroneCommand grants you a limited, non-exclusive, non-transferable, revocable license to access and use the Platform solely for your internal agricultural drone operations management during the term of your active Subscription.
This license does not grant you any ownership interest in the Platform, its source code, or any component thereof. You are licensing the right to use the Platform as a service.
3. Restrictions
You may not, and may not permit any Authorized User or third party to:
- Copy, modify, adapt, translate, or create derivative works of the Platform or its underlying software
- Reverse engineer, decompile, disassemble, or attempt to derive the source code of the Platform
- Sublicense, sell, resell, transfer, assign, or otherwise commercialize the Platform or access to it
- Use the Platform to build a competing product or service, or benchmark the Platform for competitive purposes
- Systematically collect, record, or aggregate Platform outputs, API responses, workflow behaviors, or screen content for the purpose of training a competing software system, reconstructing Platform logic, or building a feature set that replicates substantial portions of Platform functionality — regardless of whether automated tools are used
- Access the Platform through automated means (scripts, bots, scrapers) except as expressly permitted by our API documentation
- Use the Platform in any way that violates applicable law, including U.S. federal drone regulations, applicable state pesticide laws, or applicable agricultural record-keeping requirements
- Upload, transmit, or store any content that is unlawful, harmful, or infringes the intellectual property rights of any third party
- Attempt to gain unauthorized access to other tenants' data, accounts, or the Platform's infrastructure
- Interfere with or disrupt the integrity, performance, or security of the Platform or its underlying servers
- Remove, alter, or obscure any copyright, trademark, or other proprietary notices within the Platform
4. Subscription and Payment
Access to the Platform requires an active paid Subscription. Subscription terms, pricing, and renewal schedules are established at the time of purchase and may be updated with notice to you. A subscription period is the recurring billing interval selected at time of purchase (typically monthly or annual); each period begins on the renewal date following the prior period.
- Billing: Subscriptions are billed in advance for each subscription period. You authorize us to charge your payment method on file at the start of each renewal period.
- Renewal: Subscriptions renew automatically unless cancelled before the renewal date. We will send a renewal reminder by email at least 15 days before each renewal charge. That reminder will include the exact amount to be charged, the renewal date, and a direct link to cancel your subscription before being charged.
- Cancellation: You may cancel your Subscription at any time by contacting us at [email protected] or by using the cancellation option in your account settings. Cancellation takes effect at the end of the current billing period and we will send a written cancellation confirmation within 2 business days. No partial-period refunds are issued unless required by applicable law. If you cancel due to a material change in these Terms, no early-termination penalty applies.
- Non-payment: Failure to pay subscription fees may result in suspension or termination of your access to the Platform.
- Price changes: We will provide at least 30 days' advance written notice before increasing subscription pricing. The notice will include a direct cancellation link. During the 30-day notice period, you may cancel your subscription and will not be charged the increased price. If you cancel during the notice period, your subscription continues at the current price until the end of your then-current billing period. If you do not cancel before the effective date, your next renewal will be at the new price and continued use after the effective date constitutes acceptance of the price change.
- Taxes: Subscription fees are exclusive of applicable taxes. You are responsible for any sales, use, or similar taxes imposed on your Subscription.
5. Accounts and Access
You are responsible for maintaining the confidentiality of your account credentials and for all activity that occurs under your account. You agree to:
- Provide accurate and complete information when creating your account
- Promptly notify us of any unauthorized access to or use of your account at [email protected]
- Ensure that all Authorized Users comply with this Agreement
- Not share account credentials with anyone outside your organization
Each Tenant's data is logically isolated within the Platform. You may not access or attempt to access another Tenant's data. DroneCommand administrative staff may access Your Data as disclosed in Section 6 of our Privacy Policy, solely for operational support, security investigation, or legal compliance purposes. Your use of the Platform constitutes your acknowledgment of and consent to such limited access.
6. Your Data
Ownership. You retain all ownership and intellectual property rights in Your Data. DroneCommand does not claim any ownership interest in Your Data.
License to us. By uploading or generating data within the Platform, you grant DroneCommand a limited, non-exclusive license to store, process, and transmit Your Data solely as necessary to provide the Platform to you.
Data security. We implement reasonable technical and organizational measures to protect Your Data. However, no system is perfectly secure and we cannot guarantee absolute security.
Data export. You may export Your Data at any time during your active Subscription using the export features within the Platform. Exported data represents information stored in the Platform at the time of export; it may not include all internal audit logs, system metadata, or derived fields generated by Platform processing.
Data after termination. Upon termination or expiration of your Subscription, we will retain Your Data for a minimum of 30 days to allow you to export it, after which general data may be deleted from our systems. Spray application records are subject to a minimum three (3) year retention period from the date of application, as required by applicable agricultural record-keeping laws, and will be retained for that period even after account termination regardless of the 30-day general export window. Following the expiration of the three-year retention period, spray application records will be securely deleted or anonymized within 90 days. Per-pilot pay rate, commission, and compensation records are subject to a separate minimum four (4) year retention period following termination of the employment or contractor relationship, as required by applicable federal and state wage and hour record-keeping laws.
Aggregate data. We may use anonymized, aggregated, non-identifiable data derived from Platform usage across multiple subscribers solely for internal product improvement and analytics purposes. This aggregate data cannot be used to identify you or your organization. We do not sell, license, or disclose aggregate data to third parties for their commercial use. These restrictions on aggregate data are binding on any successor, acquirer, or assignee of DroneCommand in connection with any merger, acquisition, asset sale, or reorganization. Any transfer of the Platform or DroneCommand's business to a third party is conditioned on the transferee's written agreement to be bound by these same aggregate data restrictions.
Tenant isolation. DroneCommand implements logical data isolation between Tenant accounts and is responsible for the integrity of that isolation at the Platform level. In the event a software defect in the Platform causes Your Data to become accessible to another Tenant's account (a "cross-tenant exposure"), that event constitutes a breach of DroneCommand's confidentiality obligations under this Agreement, and the limitation of liability in Section 11(a)–(b) does not apply to claims arising from such exposure. DroneCommand will notify you within 10 business days of discovering any confirmed cross-tenant exposure of Your Data and will cooperate with you to assess the impact.
Data breach notification. In the event we discover a security incident that results in unauthorized access to, or disclosure of, Your Data, we will notify you in accordance with our Privacy Policy (available at dronecommand.online/privacy.html), which is incorporated into this Agreement by reference for purposes of breach notification obligations.
7. Regulatory Compliance
The Platform is intended to help operators organize information relevant to applicable agricultural spray record-keeping requirements. You are solely responsible for:
- Ensuring that spray records entered into the Platform are accurate and complete
- Complying with all applicable federal, state, and local laws governing agricultural drone operations, pesticide application, and record-keeping
- Maintaining any required licenses, permits, or certifications for your drone operations
- Ensuring that any chemical products and application rates entered comply with applicable label requirements and regulations
The Platform is a management tool only. DroneCommand does not provide legal, regulatory, or agronomic advice. We make no representation that use of the Platform satisfies any specific regulatory requirement.
Records as documentation. Spray application records you generate within the Platform may serve as a record of application and may be used in regulatory audits, inspections, or legal proceedings. You are solely responsible for ensuring that all records are accurate, complete, and sufficient for any regulatory or legal purpose. DroneCommand makes no representation that Platform-generated records will satisfy any evidentiary standard, inspector's requirement, or court's burden of proof. We recommend you maintain independent backup copies of all application records outside the Platform.
NOTAM and airspace filings — automated filing feature. The Platform includes a feature that automates the submission attempt of UAS airspace notifications to 1800wxbrief.com. "Automated filing" means automated transmission of data — it does not mean guaranteed, legally sufficient, or FAA-confirmed filing. The following sub-provisions govern this feature. By enabling automated NOTAM filing, you acknowledge and agree to all of the following:
(a) Agency disclosure. When you enable automated NOTAM filing, you authorize DroneCommand to act as your limited agent solely for the mechanical act of submitting NOTAM data to 1800wxbrief.com. This authorization does not transfer to DroneCommand any regulatory responsibility for NOTAM accuracy or FAA compliance, which remain your sole obligation as the certificate or COA holder. DroneCommand's role is transmission only; you remain the responsible party in the eyes of the FAA for every filing made on your behalf.
(b) Credential authorization. By entering your 1800wxbrief.com credentials into the Platform, you expressly authorize DroneCommand to store those credentials in encrypted form and use them to authenticate to 1800wxbrief.com for the sole purpose of submitting, amending, and cancelling UAS NOTAM filings associated with your jobs. This authorization is limited to NOTAM operations; DroneCommand will not use your credentials for any other purpose. You are responsible for ensuring that automated submission through stored credentials is consistent with your 1800wxbrief.com account terms. DroneCommand does not represent that automated credential-based submission is expressly permitted by 1800wxbrief.com's Terms of Service. If 1800wxbrief.com restricts, blocks, or terminates the automated submission pathway for any reason, DroneCommand will notify you within 2 business days. DroneCommand is not liable for consequences of 1800wxbrief.com enforcing its Terms of Service against your account. Upon disabling the feature, change your 1800wxbrief.com password immediately.
(c) Data responsibility split. NOTAM filings contain both data you provide and data the Platform computes from your inputs. Your responsibility covers: field boundary accuracy, target dates, aircraft N-number, and COA identifier you have entered or configured. DroneCommand's responsibility covers: polygon coordinate conversion, buffer calculations, effective time window derivation, and other platform-computed values. A "Platform calculation error" means an objective malfunction causing output values to materially deviate from the Platform's documented behavior — it does not include approximations inherent in polygon simplification, temporal adjustments made to comply with 1800wxbrief.com's advance-time requirements, or discrepancies between your expectation and a correctly computed result.
(d) Coordinate computation. The Platform automatically computes NOTAM polygon coordinates from your field boundary data plus a configurable buffer distance (default: 300 feet). This buffer is a platform default and is not tailored to your spray drift, actual flight path, wind conditions, or equipment. You are responsible for reviewing the displayed NOTAM polygon before any flight and confirming that it adequately encompasses your entire intended flight area. You may adjust the buffer distance in your account settings. DroneCommand is not responsible for enforcement actions arising from operations outside the filed polygon where the discrepancy originates from your field boundary data or from an inadequate buffer setting you did not adjust.
(e) Automatic time window adjustment. IMPORTANT: If the Platform's scheduled filing task runs when the configured effective start time is within 25 minutes of the current time, the Platform will automatically advance the effective start time to 25 minutes from the moment of filing. This adjustment happens without a separate notification. The adjusted time is saved to your NOTAM record and is the time filed at 1800wxbrief.com. Any flight operation you begin before the adjusted effective start time will not be covered by the filed NOTAM, regardless of your originally intended start time. Always confirm the effective start time shown in the Platform dashboard matches your planned flight start before commencing operations. DroneCommand strongly recommends scheduling filings with at least 24 hours of lead time to avoid time adjustments.
(f) Aircraft N-number fallback. If a spray job has no specific aircraft assigned, the Platform will use the default aircraft N-number configured for your account. You are responsible for: (i) keeping your account's default aircraft N-number accurate; (ii) verifying the N-number shown on each NOTAM filing before flight; and (iii) ensuring the aircraft you operate matches the N-number in the filed NOTAM. DroneCommand is not responsible for enforcement actions arising from an N-number mismatch where you failed to assign a specific aircraft to the job or maintain an accurate default.
(g) COA accuracy obligation. If your account is configured with a COA identifier, the Platform will include it in all automated filings without validating its currency, geographic scope, or operational scope. You represent and warrant that your COA is current and covers the geographic area, aircraft, altitude, and type of operation for each NOTAM filed using it. You agree to promptly update or disable automated filing if your COA expires, is revoked, modified, or superseded. DroneCommand is not responsible for regulatory consequences arising from filing under a COA that does not authorize the subject operation. You agree to indemnify DroneCommand from any FAA enforcement action or investigation arising from your use of an inapplicable or expired COA, to the extent not caused by a Platform calculation error.
(h) Filing status definitions — do not fly on "Filed" status alone. The Platform displays intermediate filing statuses. "Filed" means the Platform successfully submitted your data to 1800wxbrief.com — it does not confirm FAA receipt or publication of the NOTAM. "FAA Verified" means the Platform received independent confirmation via the FAA NOTAM Management System API, which typically polls every 2 hours after submission. You should not commence flight operations relying solely on a "Filed" status. Wait for "FAA Verified" or independently confirm NOTAM visibility at 1800wxbrief.com or the FAA NOTAM portal before any flight where NOTAM validity is operationally critical. DroneCommand commits to displaying a real-time in-application warning when a NOTAM is in "Filed" (unverified) status to reinforce this limitation at the point of use, in addition to this contractual disclosure. DroneCommand is not responsible for mid-air conflicts or enforcement actions arising from commencing operations before FAA verification is complete.
(i) Automated filing notification and failure alerts. Filings are submitted by a background task that may run while you are offline. You acknowledge that you will not be present to review data at the moment of submission for scheduled auto-filings. The Platform will use commercially reasonable efforts to set filing status to "Filing Failed" if automated submission fails after repeated attempts, and will make commercially reasonable efforts to alert you via in-platform status and email. You agree that you will not commence flight operations when filing status is "Auto-Filing In Progress," "Queued," or "Filing Failed." A status of "Filing In Progress" does not confirm that submission has been or will be completed. You are responsible for monitoring the Platform dashboard before each flight and ensuring filing status has reached "Filed" or "FAA Verified." DroneCommand is not responsible for enforcement actions arising from flight operations when filing status was unresolved or failed.
(j) Rate limiting delays. The Platform applies rate limits to NOTAM filing operations. If a rate limit is encountered, your filing may be delayed beyond the scheduled filing time. Rate limit delays may also trigger the automatic time adjustment described in (e) above. DroneCommand is not responsible for filing delays caused by rate limiting, provided the Platform updates your filing status to reflect any delay.
(k) Automatic NOTAM cancellation. When you mark a spray job as complete, the Platform will automatically submit a cancellation request for any active NOTAM associated with that job. Any flight operations after NOTAM cancellation will occur without a valid NOTAM. Do not mark a job complete until all flight operations for that job are finished. If you need to return to the field after marking complete, file a new NOTAM before resuming flight. DroneCommand is not responsible for enforcement actions arising from operations after automatic cancellation triggered by your job status change.
(l) Platform liability for calculation errors — capped. To the extent a Platform calculation error (as defined in (c) above) causes incorrect NOTAM data to be filed, DroneCommand's liability is limited to re-attempting the filing and notifying you of the discrepancy. DroneCommand's financial liability for any such error shall not exceed the lesser of three months' subscription fees paid by you or $500, and shall exclude consequential, indirect, special, incidental, or punitive damages, including FAA civil penalties, legal defense costs, third-party personal injury claims, and crop damage claims. This cap applies whether the automated NOTAM filing was used in connection with a standalone software operation or a direct drone spray service engagement — the NOTAM calculation error cap governs claims arising from the filing itself, while physical spray service claims are governed separately by Terms of Service Section 14. The two caps cover distinct subject matter and are not cumulative.
(m) Part 107 scope. The Platform's automated NOTAM filing feature is designed for operations conducted under 14 C.F.R. Part 107. If your operation is conducted under 14 C.F.R. Part 137 (agricultural aircraft operations) or any other regulatory authority, additional or different requirements may apply. You are responsible for determining whether this feature satisfies your applicable regulatory requirements. DroneCommand does not represent that this feature complies with Part 137 or other non-Part-107 requirements.
8. Intellectual Property
The Platform, including its source code, design, user interface, algorithms, documentation, and all associated intellectual property, is and remains the exclusive property of DroneCommand, LLC. This Agreement does not transfer any intellectual property rights to you.
DroneCommand™ is a trademark of Country Road Drone Services, LLC. You may refer to "DroneCommand" by name in truthful, factual descriptions of the products and services you use — including in marketing materials, grant applications, regulatory submissions, and business communications — provided that such use does not falsely imply endorsement, partnership, or affiliation beyond your role as a subscriber, and does not constitute false statements of fact. You may not use our logos, stylized marks, or trade dress without our prior written consent. Nothing in this Agreement prohibits truthful, factual, non-deceptive references to DroneCommand by name.
If you provide feedback, suggestions, bug reports, or ideas about the Platform (such as feature requests or workflow descriptions), you grant DroneCommand a perpetual, irrevocable, worldwide, royalty-free, sublicensable, non-exclusive license to use, reproduce, modify, and incorporate that feedback into the Platform or any successor product, without restriction and without any obligation to compensate you. This license survives termination of this Agreement. This license does not extend to commercializing your ideas as standalone products, licensing your feedback to third parties for their independent use, or claiming ownership of your proprietary workflows or operational methods. You represent that any feedback you provide is your original work or that you have the right to grant this license. You are not required to provide feedback, and we have no obligation to implement any suggestion. If your feedback contains proprietary or confidential information, do not disclose it; any unsolicited feedback is provided without expectation of confidentiality, attribution, or compensation.
9. Third-Party Components
The Platform incorporates certain open-source software components. Your use of those components is subject to their respective open-source licenses, including:
- Django — BSD License
- PostgreSQL — PostgreSQL License
- Leaflet — BSD-2-Clause License
- Chart.js — MIT License
Nothing in this Agreement limits your rights under any applicable open-source license. A complete list of third-party components and their licenses is available upon request.
The Platform may integrate with third-party services (such as payment processors or mapping providers). Your use of those services is governed by the respective third party's terms, not this Agreement.
10. Disclaimer of Warranties
THE PLATFORM IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, OR NON-INFRINGEMENT.
DroneCommand does not warrant that:
- The Platform will be uninterrupted, error-free, or free of security vulnerabilities
- Any errors or defects will be corrected
- The Platform will meet your specific requirements or expectations
- Data stored in the Platform will be retained indefinitely or without loss
Agricultural outcomes — including yield, pest control effectiveness, or regulatory compliance — depend on many factors outside DroneCommand's control. We make no guarantees regarding agricultural results of any kind.
11. Limitation of Liability
TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW:
IN NO EVENT shall DroneCommand, LLC, its officers, directors, employees, or agents be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, including but not limited to loss of profits, loss of data, loss of goodwill, service interruption, or cost of substitute services, arising out of or related to this Agreement or your use of or inability to use the Platform, even if advised of the possibility of such damages.
AGGREGATE CAP: DroneCommand's total cumulative liability to you for any and all claims arising from this Agreement or the Platform shall not exceed the greater of (a) the total subscription fees paid by you in the twelve (12) months immediately preceding the event giving rise to the claim, or (b) one hundred dollars ($100).
The exclusions and cap above do not apply to: (a) claims arising from DroneCommand's gross negligence (as defined under Iowa common law, meaning conduct that constitutes a substantial and unjustifiable risk of harm representing a substantial deviation from ordinary care), willful misconduct, or fraud; (b) DroneCommand's breach of confidentiality or unauthorized disclosure of Your Data; (c) indemnification obligations under Section 12; or (d) any liability that cannot be limited under applicable law. For purposes of clause (a), a Platform behavior that is expressly disclosed in this Agreement — including the automated time-window adjustment described in Section 7(e), the 300-foot polygon buffer described in Section 7(d), and the "Filed" status meaning described in Section 7(h) — does not constitute gross negligence solely by virtue of that behavior, because affirmative advance disclosure of a known limitation is evidence of ordinary care, not a deviation from it. Gross negligence requires conduct beyond what is disclosed, such as knowingly transmitting materially false data or deliberately concealing a failure.
Some jurisdictions do not allow the exclusion or limitation of certain damages. In those jurisdictions, our liability is limited to the maximum extent permitted by law.
12. Indemnification
You agree to indemnify, defend, and hold harmless DroneCommand, LLC and its officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses (including reasonable attorneys' fees) arising out of or related to the items listed below; provided, however, that this indemnification obligation does not apply to the extent the claim arises from DroneCommand's own gross negligence, willful misconduct, or fraud:
- Your use of the Platform in violation of this Agreement
- Your Data, including any claim that Your Data infringes the rights of a third party
- Your violation of any applicable law or regulation, including FAA regulations and applicable state pesticide laws — except that for regulatory violations (including FAA enforcement actions) that are solely and directly caused by a Platform calculation error in the automated NOTAM filing system as defined in Section 7(c), this indemnification does not apply, and DroneCommand will instead defend and indemnify you for reasonable legal fees incurred in responding to that enforcement, provided you notify DroneCommand within 10 business days of receipt and DroneCommand has the right to control the defense. For violations attributable to both a Platform error and your failure to verify the filed NOTAM before flight, costs are shared proportionate to each party's contribution as determined by the arbitrator
- Your drone spray operations, including any property damage, crop damage, drift incidents, or personal injury
13. Termination
By you. You may terminate this Agreement at any time by cancelling your Subscription and ceasing all use of the Platform.
By us. We may suspend or terminate your access to the Platform immediately and without notice if:
- You breach any provision of this Agreement and fail to cure the breach within 10 days of written notice — except that no cure period applies to breaches of Section 3 (Restrictions) involving unauthorized access, reverse engineering, competitive use, or data exfiltration, for which termination may be immediate
- You fail to pay subscription fees when due
- We determine in good faith and on reasonable grounds that your use poses a material security risk or legal liability to DroneCommand or other users
- We are required to do so by law or court order
Effect of termination. Upon termination, your license to use the Platform ends immediately. Sections 3 (Restrictions — to the extent applicable to data or information accessed during the subscription term), 6 (Your Data — post-termination retention), 7 (Regulatory Compliance), 8 (Intellectual Property), 10 (Disclaimer of Warranties), 11 (Limitation of Liability), 12 (Indemnification), 15 (Dispute Resolution), and 16 (Governing Law) survive termination of this Agreement.
14. Updates to This Agreement
We may update this Agreement from time to time. When we do, we will revise the "Last updated" date at the top of this page and notify you by email or in-platform notice at least 14 days before material changes take effect. Material changes include, but are not limited to, changes to pricing or payment terms, modifications to data rights or data handling practices, changes to the limitation of liability or disclaimer of warranties, and changes to the dispute resolution or arbitration provisions.
Your continued use of the Platform after the effective date of updated terms constitutes your acceptance of the changes. If you do not agree to the updated terms, you must stop using the Platform and cancel your Subscription before the effective date.
15. Dispute Resolution
Informal resolution first. Before initiating any formal proceeding, you agree to contact us at [email protected] with a written description of the dispute and your proposed resolution. We will attempt to resolve it informally within 30 days.
Binding arbitration. If informal resolution fails, any dispute, claim, or controversy arising out of or relating to this Agreement or your use of the Platform — except as noted below — shall be resolved by binding arbitration administered by the American Arbitration Association (AAA) under its then-current Commercial Arbitration Rules, or by another arbitration service mutually agreed upon in writing, rather than in court. The arbitration shall take place in Monona County, Iowa, or by remote hearing at Claimant's election. The arbitrator's decision shall be final and binding and may be entered as a judgment in any court of competent jurisdiction. DroneCommand will pay all filing fees, arbitrator compensation, and any other costs of arbitration that would not be imposed on you in court. You will not be required to pay any arbitration costs that exceed what you would pay to file in state court. Each party shall otherwise pay its own attorneys' fees, except where applicable law requires otherwise or the arbitrator awards fees for frivolous claims.
Exceptions. Either party may bring claims in small claims court if the claim qualifies. Either party may seek emergency injunctive or equitable relief in a court of competent jurisdiction to prevent irreparable harm pending arbitration.
No class actions. All claims must be brought in your individual capacity, not as a plaintiff or class member in any purported class, collective, or representative proceeding. DroneCommand likewise waives its right to bring claims against you as part of a class, collective, or representative action. The arbitrator may not consolidate more than one person's claims and may not preside over any class or representative proceeding.
Opt-out. BY USING THIS PLATFORM, YOU ARE WAIVING YOUR RIGHT TO SUE IN COURT BEFORE A JUDGE OR JURY. You may opt out of this arbitration agreement by sending written notice titled "ARBITRATION OPT-OUT" to [email protected] within 60 days of the date you first create an account (your "Acceptance Date," confirmed in your account creation email). If you did not receive or cannot locate your account creation email, contact us and we will extend your opt-out window by 30 days from the date of our response. We will confirm receipt within 5 business days. If you submit a valid opt-out, arbitration does not apply to you and you may pursue claims in court. Opting out does not affect any other provision of this Agreement.
16. Governing Law
This Agreement is governed by the laws of the State of Iowa, without regard to its conflict-of-law principles. For any claims not subject to arbitration under Section 15, you consent to the exclusive jurisdiction of the state courts in Monona County, Iowa, and the United States District Court for the Northern District of Iowa. To the extent any applicable state law prohibits enforcement of this choice-of-law or forum-selection provision, the consumer protection laws of your home state shall apply to claims brought under those state consumer protection statutes only. Nothing in this section limits your rights under the consumer protection laws of your state of residence.
17. Contact Us
For questions about this Agreement, your license, or the Platform:
- Company: DroneCommand™, LLC
- Address: 3308 330th St, Smithland, IA 51056
- Phone: 712-420-0871
- Email: [email protected]